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Text and voice on one cadence
Appointment reminders, prep instructions, and recall outreach go out on the schedule you set, on whichever channel each patient actually responds to.
Replies handled, not collected
When a patient answers, Aidion Voice AI confirms, reschedules, or cancels inside the same conversation instead of dropping a message in an inbox for someone to work later.
Every outcome written back
Confirmations, new appointment times, and cancellations land in your EHR automatically, so the schedule your team works from is always the real one.
OFF YOUR TEAM'S PLATE
Nobody on staff should be chasing confirmations.
Set the cadence once and our Voice AI runs it for every patient on the schedule. It opens with a text, follows up when there is no reply, calls when the visit is close, and only brings your team when a person is genuinely needed.
A cadence, not a single blast
Reminders start a week before the visit, follow up as it gets closer, and stop the moment a patient confirms.
Automatic channel fallback
An unanswered text becomes a voice call. And an unanswered call becomes a text.
Cancellations become openings
When a patient cancels, the open slot is offered to the next patient who wants an earlier time.
A REMINDER PATIENTS ANSWER
Patients hear from you before they have to think about it.
A text a week out, a call when the visit is close, and a real conversation if plans change. No phone tag, no voicemail box, and no missed visits because nobody picked up.
One letter to answer
Confirming takes a single reply, and the change is done before the patient puts the phone down.
Reached on their terms
Some patients respond to a text, while others respond to a call. Either way, the reminder gets through.
No dead ends
If the patient asks something the reminder cannot settle, our Voice AI carries the request or hands it to your team with the full history.
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