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NEPHROLOGY

Labs first, then the visit, timed around dialysis.

A nephrology visit is only productive when current kidney labs are ready. Aidion confirms the patient's renal panel, CBC, and urine studies are scheduled several days before the appointment, then books the visit around the patient's dialysis days. It sets follow-up intervals by CKD stage, coordinates vascular-access and transplant-evaluation appointments, and sends calls about missed treatments, swelling, or shortness of breath directly to the care team.

THE CHALLENGE

A visit without current labs is a wasted visit.

Kidney care depends on fresh renal panels, CBCs, and urine studies — and on scheduling around patients who spend three days a week in a dialysis chair. Miss either, and the visit is cancelled, repeated or unproductive.

BUILT FOR NEPHROLOGY

Kidney care scheduling, in the right order.

Lab before visits, visits around dialysis, and referrals tracked until they're on the calendar.

01 · PRE-VISIT LABS

Renal panel, CBC, and urine studies — days ahead.

Aidion books the patient's renal panel, CBC and urine studies several days before the visit, using the lead time your providers specify. If the lab appointment is missed, Aidion contacts the patient to rebook it and, when needed, moves the visit.

02 · DIALYSIS DAYS

Office visits that never collide with chair time.

Aidion confirms the patient's dialysis schedule, such as a Monday-Wednesday-Friday or Tuesday-Thursday-Saturday shift, and books office visits on non-dialysis days or at times that don't conflict with treatment.

03 · ACCESS & TRANSPLANT

Every referral tracked until it has a date.

Aidion schedules vascular-access evaluations with surgical or interventional teams and books transplant-evaluation appointments, tracking each referral until a date is set and reminding patients about required testing.

04 · NEW REFERRALS

A first visit that isn't a records hunt.

Aidion processes incoming referrals from primary care, collects recent labs and records, and books the new-patient visit with the urgency the referral specifies. When required lab work is missing, Aidion schedules those labs first.

FOLLOW-UP BY CKD STAGE

The right interval for every stage.

Aidion uses the interval your providers assign by CKD stage or clinical status and books the next visit and its pre-visit labs together.

MISSED TREATMENTS & SYMPTOMS

Missed treatments reach your care team first.

Calls about missed dialysis treatments, swelling, shortness of breath of other concerning symptoms follow your workflow guidelines — and Aidion records the details so clinicians can act quickly.

EHR INTEGRATION

Works inside leading EHRs.

Appointments are booked into your live schedule, and every call outcome — claim details, imaging notes, refill requests — is written back to the chart, so your team never re-keys a message.

BEYOND THE ANSWERING SERVICE

A message isn't a booked visit.

Messages turn into callbacks, phone tag, and lost patients. Aidion resolves the request while the patient is still on the line.

GETTING STARTED

Live in days, built around how your practice already works.

Aidion is configured to your scheduling rules — not the other way around.

FAQS

Nephrology questions

Experience a Front Desk that Never Misses a Call

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