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GASTROENTEROLOGY
Fewer cancelled scopes, better-prepared patients.
A colonoscopy cancelled for poor prep or a missing driver leaves an expensive gap in the endoscopy schedule. Aidion books procedures, sends bowel-prep instructions with reminders timed to the prep calendar, and confirms each patient has an adult escort for sedation. Questions about holding blood thinners, diabetes medications, or GLP-1 drugs go to your nurses, and patients due for surveillance colonoscopies are contacted when their recall interval arrives.
THE CHALLENGE
One missed step empties an endoscopy slot.
A colonoscopy depends on the patient following the prep, holding the right medications and arriving with a ride home. When any of those fall through, the procedure is cancelled — often too late to fill the slot.
BUILT FOR GASTROENTEROLOGY
Every patient prepped, driven and on time.
From the prep calendar to the endoscopy room — and back again when surveillance comes due.
01 · BOWEL PREP
Reminders timed to the prep calendar.
Aidion sends the bowel-prep instructions your practice uses and schedules reminders tied to the procedure date: when to start a low-fiber diet, when to switch to clear liquids, and when to begin the prep.
02 · SEDATION ESCORT
A ride home, confirmed twice.
Aidion confirms during booking, and again in the reminder call, that the patient has an adult escort to take them home after sedation. Patients without a ride are rescheduled before the procedure day.
03 · MEDICATION QUESTIONS
Blood thinners, diabetes meds and GLP-1s go to nurses.
Aidion identifies questions about holding blood thinners, diabetes medications or GLP-1 drugs during booking or reminder calls and routes them to your nursing team as structured cases.
04 · OFFICE & ENDOSCOPY
The right slot, the right length, the right order.
Aidion books office consultations, direct-access colonoscopies for eligible patients, and procedures at your endoscopy center or hospital — matching slots to the correct length and anesthesia type, and booking consults first when needed.
LAST-MINUTE CANCELLATIONS
A cancelled scope, refilled from the waitlist.
When a procedure cancels, Aidion contacts waitlisted patients who are cleared and able to complete their prep in time, and offers them the opening.
SURVEILLANCE RECALL
Every surveillance interval, called on time.
Aidion contacts patients when their surveillance interval arrives — three, five or ten years after their last procedure — and books the colonoscopy or a pre-procedure visit as your workflow requires.
EHR INTEGRATION
Works inside leading EHRs.
Appointments are booked into your live schedule, and every call outcome — claim details, imaging notes, refill requests — is written back to the chart, so your team never re-keys a message.
BEYOND THE ANSWERING SERVICE
A message isn't a booked visit.
Messages turn into callbacks, phone tag, and lost patients. Aidion resolves the request while the patient is still on the line.
GETTING STARTED
Live in days, built around how your practice already works.
Aidion is configured to your scheduling rules — not the other way around.
FAQS