top of page
doctor-looking-closely-at-a-pulmonary-scan.webp

PULMONOLOGY & SLEEP MEDICINE

PFTs, sleep studies, and CPAP follow-up in one flow.

Pulmonary and sleep practices schedule testing that needs specific preparation. Aidion books pulmonary function tests with inhaler-hold instructions based on your protocol, schedules in-lab and home sleep studies, and explains what to bring on the night of the study. It books the CPAP compliance follow-up that insurers require, routes supply and oxygen orders to your DME coordinator, and escalates any caller reporting worsening shortness of breath.

THE CHALLENGE

Testing that only works with the right prep.

A PFT is wasted if the patient used the wrong inhaler that morning, a sleep study stalls without the right device or instructions, and CPAP coverage depends on hitting compliance follow-ups on time.

BUILT FOR PULMONOLOGY & SLEEP

From the PFT lab to the bedroom.

Testing prep, sleep studies, home devices and respiratory supplies — handled on the phone.

01 · PULMONARY FUNCTION TESTS

PFTs with inhaler-hold instructions.

Aidion books PFTs and gives the preparation instructions your lab uses, including which inhalers to hold and for how long, avoiding smoking and heavy meals beforehand, and what to wear.

02 · SLEEP STUDIES

In-lab or home, as ordered and covered.

Aidion books in-lab sleep studies or home sleep tests based on what your provider ordered and the patient's insurance requirements, and explains what to bring for an overnight study.

03 · HOME SLEEP TESTS

Device in, device used, device back.

For home sleep tests, Aidion explains how to use the home testing device, and when and where to return it — so devices come back on time and results aren't delayed.

04 · OXYGEN & SUPPLIES

Respiratory orders routed, patients reassured.

Aidion captures requests for oxygen, CPAP supplies, nebulizer equipment and other respiratory supplies, confirms the supplier and delivery address, and routes the order to your DME coordinator as a task.

CPAP COMPLIANCE

Compliance follow-ups that protect coverage.

Aidion schedules the compliance follow-up many insurers inquire during the first months of CPAP use and reminds patients to use their device consistently beforehand. Mask or pressure problems go to your DME coordinator or sleep technologist

SHORTNESS OF BREATH

Worsening breathing gets escalated, not queued.

Calls reporting worsening shortness of breath or other respiratory distress follow your workflow guidelines: callers are directed to 911 or live agents, routed to your nurse line, or scheduled for an urgent visit.

EHR INTEGRATION

Works inside leading EHRs.

Appointments are booked into your live schedule, and every call outcome — claim details, imaging notes, refill requests — is written back to the chart, so your team never re-keys a message.

BEYOND THE ANSWERING SERVICE

A message isn't a booked visit.

Messages turn into callbacks, phone tag, and lost patients. Aidion resolves the request while the patient is still on the line.

GETTING STARTED

Live in days, built around how your practice already works.

Aidion is configured to your scheduling rules — not the other way around.

FAQS

Pulmonology & sleep medicine questions

Experience a Front Desk that Never Misses a Call

bottom of page