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NEUROLOGY

Test prep and urgent symptoms, handled precisely.

Neurology testing fails when preparation is missed. Aidion schedules EEGs with sleep-deprivation and clean-hair instructions, books EMG and nerve conduction studies with skin-care guidance and confirms referral imaging is on file before new-patient visits. It books recurring migraine injection appointments at the correct interval and coordinates infusion schedules. Callers describing stroke symptoms or a first seizure are told to call 911 immediately, before any scheduling begins.

THE CHALLENGE

A missed prep step means a repeated test.

EEGs and EMGs depend on patients arriving prepared. New-patient visits stall without the referral imaging. Recurring treatments lapse when authorizations expire — and some calls are emergencies that can't wait for a single scheduling question.

BUILT FOR NEUROLOGY

Precise prep, complete records, treatments on cycle.

Testing, imaging, recurring injections and infusions — scheduled the way your neurologists need them.

01 · EEG & EMP PREP

Tests that run as planned.

For EEGs, Aidion explains sleep-deprivation instructions when ordered and asks patients to arrive with clean, product-free hair. For EMG and nerve conduction studies, it tells patients to skip lotions on the day of the test.

02 · REFERRAL IMAGING

MRI and CT on file before the first visit.

Aidion checks whether the referral included MRI or CT reports and images. When they're missing, it requests them from the referring office or imaging center and tells the patient what to bring.

03 · MIGRAINE TREATMENT

Botox cycles that never lapse.

Aidion books recurring procedures such as Botox injections for chronic migraine at the interval your providers set, typically every 12 weeks, and checks that insurance authorization is current before each appointment.

04 · INFUSIONS

MS infusions with the labs and MRIs in between.

Aidion schedules infusions for conditions such as multiple sclerosis at the interval your providers prescribe, coordinates with your infusion suite or an outside infusion center, and books any monitoring labs or MRIs required between treatments.

STROKE & SEIZURE

Seconds into the call, before any scheduling.

Calls describing stroke symptoms, a first seizure or another neurological emergency follow your workflow guidelines: callers are directed to 911 or live agents, or scheduled. Aidion records exactly what the caller reported.

SEIZURE MEDICATION REFILLS

The refills that can't wait to go first.

Aidion captures refill requests, confirms dose and pharmacy, and creates an EHR task for provider review. Seizure medication requests can be flagged high priority.

EHR INTEGRATION

Works inside leading EHRs.

Appointments are booked into your live schedule, and every call outcome — claim details, imaging notes, refill requests — is written back to the chart, so your team never re-keys a message.

BEYOND THE ANSWERING SERVICE

A message isn't a booked visit.

Messages turn into callbacks, phone tag, and lost patients. Aidion resolves the request while the patient is still on the line.

GETTING STARTED

Live in days, built around how your practice already works.

Aidion is configured to your scheduling rules — not the other way around.

FAQS

Neurology questions

Experience a Front Desk that Never Misses a Call

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